New Continental Hotel, Millbay Road, Plymouth, PL1 3LD

Tel: 01752 276798

Category / New Continental Hotel

Welcome Back!

Posted on by Yasmin Baker

The New Continental has officially reopened!

Over the past few months, whilst being closed to the public we were transformed into a residential care hotel, New Continental Extra Care. This was commissioned by Plymouth City Council, with care provided by Livewell Southwest staff. Our Extra Care Hotel opened in April in response to the coronavirus pandemic and closed its doors on 30th June having bid farewell to the final patient.

It was an honour to help our local community during what has been challenging and unprecedented times. Now as we return to business as ‘usual’, we would like to give you further information on the precautions we are taking to look after you and our team.

We have looked at all our procedures from the time of your arrival to the moment of your departure, and we have adapted many aspects of our normal routines.

  • All our staff have had back to work meetings to ensure that they understand and comply with the new health and safety requirements
  • All staff will wear a mask or visor
  • Sanitising stations have been installed around public areas and next to each lift door on each floor
  • Screens at the reception desk
  • Track and trace – if you are staying with us as a guest we will already have your details however if you are visiting the hotel or you are a supplier we will require your contact details
  • Temperature checks for all staff at the beginning of each shift
  • The team are to sanitise hands before and after serving each guest
  • Steve’s Brasserie will be open on Monday to Saturday evenings from 5.30pm – 9pm (last orders 8.45pm). On Sundays, guests can order from the room service or bar menu and are welcome to dine in the bar area. We will be running one reduced menu across the brasserie, room service and in the bar
  • There will be no more than two chefs in the kitchen at any one time
  • We have removed welcome packs, cushions and all throws from bedrooms for the time being
  • Club Continental will remain closed until further guidelines have been announced by the government

One of the most important things, however, is that we still have comfortable rooms, a wonderful city centre location just a few moments from Plymouth’s waterfront and a fantastic team of staff who are dedicated to ensuring that you have a happy and relaxing stay with us.

Thank you all for your support and we look forward to seeing you soon!

Extra Care at the New Continental…

Posted on by Yasmin Baker

We are proud to be working with Livewell Southwest and Plymouth City Council to temporarily turn our family-owned hotel into an extra care facility. This will be for people who are ready to leave hospital but need extra care support before they can get home. This means vital hospital beds can be freed up to support those who really need them.

Our team will be supporting Livewell with the practical side of the operation including providing catering and cleaning services, working alongside dedicated healthcare staff who have been recruited and trained by Livewell. Volunteers recruited by Plymouth City Council who have given up their time to support others will also be part of the team. Members of our existing team will not be carrying out personal care with people and there are strict criteria around who is eligible for a bed.

People with confirmed Covid-19 diagnosis or those displaying symptoms will not be suitable for the Extra Care Hotel and will be cared for in more appropriate settings.

Bobbie Hajiyianni, Director at the New Continental Hotel said:

“As a family we are happy to be able to use our hospitality services in this supportive role to the wider community and local NHS. We look forward to the day where we can all leave these challenging times behind and we are able to re-open our doors to the public.”

Geoff Baines, Director of Safety and Quality at Livewell Southwest said:

“We are working closely with Plymouth City Council and other organisations to ensure that we can support people in whatever way we can. Importantly we want to ensure that we can relieve some of the pressure on our hospitals by providing somewhere safe for people to move to from hospital when they are well enough but when they are not quite ready to go home without support.”

Councillor Kate Taylor, Cabinet Member for Health and Adult Social Care at Plymouth City Council, said:

“It’s amazing how many people have come together across the system to help re-purpose this hotel and relieve some of the pressure placed on the hospital, to support our residents in the city and ensure that there are places for people to move to from hospital the moment they are well enough.”

Our hotel will be reopened and ready to take people if needed, from tomorrow (Wednesday 15th April).

Our team are still able to answer queries regarding any future accommodation or event bookings you have with us, please contact us by email on reservations@newcontinental.co.uk

A message from us…

Posted on by Yasmin Baker

We understand that the current situation with COVID19 is worrying for everyone and we would like to reassure you that the health and wellbeing of our team and guests are our top priority. The latest advice is to avoid restaurants and bars without specifying a ban on these venues so until instructed otherwise, we will be remaining open and welcoming guests into our hotel, whilst all the time upholding the strictest health and hygiene measures.

Our top priority is to keep you as safe as possible if you choose to stay, dine or use our gym facilities.

Measures we are taking during this time:

  • Adopting the World Health Organisation’s standard recommendations and following the authority’s regulations.
  • Increased focus on hand hygiene every 2 hours or more often as appropriate, as well as washing hands thoroughly before and on entering the property
  • Employees to avoid direct contact and keeping distance with others where possible
  • Any employees that think they may have symptoms are not come into the hotels for 7-14 days
  • All rooms and communal areas are clean and disinfected to the highest standards regularly. We are also cleaning and sanitising all touched surfaces every 2 hours or more often as required – all surfaces such as door handles, tables, the lift, car registration screen, etc

What we expect from our guests before and on entering the hotel:

  • To inform us of any potential risk of being in contact with someone who could have COVID-19
  • To inform us if you have recently travelled to a location of higher risk
  • To frequently hand wash and maintain a high level of hand hygiene
  • Cover your mouth or nose when sneezing or coughing
  • Avoid direct contact with others and maintain the recommended distance between other people where appropriate
  • If feeling unwell to stay in your room and inform our reception team via phone

We are trying to be as flexible as possible during this time and we will continue to listen to the government’s advice and adapt as the situation changes. Our team are on hand with any questions you may have by phone 01752 276798 or email: reservations@newcontinental.co.uk

We look forward to seeing you soon.

The New Continental Team

It’s Penguin Time!

Posted on by Elinor Eaton

It’s time to P-p-pick up your Penguins: A LEGO® brick trail map … today!

The adorable LEGO® brick penguins have returned to Plymouth’s city centre. It’s their final year of bringing festive family-fun and Christmas magic to Plymouth.

So, let’s make the most of it! Now in full swing, the adventures started on Saturday 30 November. There are 19 life size LEGO brick penguins and one spectacular Emperor Penguin. They are all hidden in shops and cafés across the city centre, waiting to be discovered!

The trail cards can be collected from each participating business; Drake Circus Shopping Centre, libraries and the Tourist Information Centre. They can also be downloaded from the Visit Plymouth website.

The trail will run until Sunday 5 January 2020. So, you still have plenty of time to seek out all 20 penguin names and add them to the trail card, or enter online: www.visitplymouth.co.uk/plymouth-penguins.

P.P.PRIZES…

All entries must be fully completed and sent in by Wednesday 15 January 2020. Then you will be in for the chance to win some awesome prizes! These include a weekend family trip to LEGOLAND® Windsor Resort, courtesy of Plymouth Citycoach! Or a Penguin Feeding Experience at Living Coasts for four people.

The trail is a great opportunity to entertain the children whilst shopping for Christmas gifts or just enjoying some festive treats. Why not head to the Piazza and visit the Christmas Market? Open until 19 December, it’s the perfect place to p-p-pick up some unique gifts for family and friends!

Children will love the Creation Station, who are providing free penguin making craft activities at the market every Sunday. For the selfie-lovers among us, the giant walk-through illuminated bauble arch will be back on the Piazza this year too, providing the perfect backdrop to your festive snaps.

With a family-fun trail, big name brands, fantastic independents, spectacular events and entertainment, a beautifully lit Christmas Market with a Bavarian style bar, there’s plenty to enjoy in Plymouth this festive season. Find out more at www.visitplymouth.co.uk/christmas-in-plymouth

12 Days ‘Till Christmas

Posted on by Elinor Eaton

12 Festive Treats from the New Continental Hotel this Christmas…

Whether you are visiting Plymouth for the Christmas Lights; Panto fun at the theatre; Christmas shopping or seeing family and friends; the New Continental Hotel is perfectly located!

Christmas is a special time of year for us, as a family business it offers us the perfect opportunity to give that little bit more to our staff, guests and friends old and new.

As custodians of a Grade II listed building and all the odd eccentricities our Victorian gem has to offer, the hotel really compliments the festive season and reminds us all of the traditional values that Christmas holds for many of us.

Twelve Offers This Christmas Time…

Our First Offer: Make the most of our ‘Christmas Shopper’ Special. Enjoy Plymouth and snap up those last-minute Christmas gifts. Enjoy 20% OFF your entire stay between now and the 20th December with the promo code: XMAS19. Call or book online.

Our Second Offer: Don’t dirty the dishes! December is a busy month; late night shopping, working later, visiting friends, the list is endless! So why not treat yourself to PIZZA at Steve’s Brasserie! Steve’s Brasserie is open from 5.30pm Monday – Saturday and with a great Pizza Oven you can be fully sated and back out in no time. To book (or order a takeaway!) call 01752 276798

The Third Offer: Indulge in a three for two! Stay any Friday and Saturday night and get Sunday FREE! To book call now on 01752 276798 and quote: PLANAHEAD

Fourth Christmas Offering:  Party the Night Away! Everyone looks forward to a Christmas Party this time of you year, and there is no better place to eat great food and dance the evening away than here at the New Continental Hotel. Call 01752 276797 for last minutes availability.

Fifth Offering: There are still some dates available for a festive Christmas Lunch! Throughout the festive season, our Head Chef has created a special lunch menu. Choose between a 2 course or 3 course lunch and enjoy the company of friends and family whilst indulging in our festive menu. Call 01752 276797 for last minutes availability.

Sixth Christmas Offer: Not sure what to get that someone special for Christmas? Purchase the perfect Christmas Gift Voucher. Available for the Hotel, Club Continental and Steve’s Brasserie, all in a range of values. To order yours, simply call us on 01752 276798 and we can ensure you will receive them in time for Christmas morning present opening!

Seventh Offering of Christmas: Oh Yes It Is! Heading to the Panto? Our Early Evening Menu offers the perfect place to enjoy a treat before you take your seat! 2 and 3 courses, served from 5.30pm. Book now by calling 01752 276798.

Number eight:  Give yourself a gift! Club Continental will be offering their limited number of reduced annual memberships in January. The Managers Special is launched via their Facebook page – so hurry over and like now to be the first to grab a bargain!

On the ninth offering of Christmas; Indulge in our Christmas Day Celebration. Our amazing Christmas Day Lunch is not only served with all the trimmings, but a visit from Father Christmas himself and live music! The perfect Christmas Day. Places limited – call now on 01752 276783

Tenth Offer:  Welcome to 2020! After all of the fun of the festive season, pamper yourself this January with our 2020 special offers. Like us on Facebook for all of the very best deals, as they happen throughout 2020!

At eleven:  Celebrate the New Year with that someone you love. Stay in January and receive 20% OFF your booking; in any room on any night or nights! Call or book online and quote: NY20

Finally, our twelve offering…

May the closeness of friends, the comfort of home, and feeling of joy be the very best offering to you all.  Have a VERY Merry Christmas from all of us here at the New Continental Hotel!

A Very Special Service…

Posted on by Elinor Eaton

Something that we are all extremely proud of here at the New Continental Hotel, is being part of The Plymouth Dementia Action Alliance (PDAA).  In 2015 we became Plymouth’s first Dementia Friendly Hotel.

PDAA was established in 2011. It is comprised of  organisations who have come together to transform the quality of life for people with dementia;  also for those who care for them in and around Plymouth.

It is with great honour that we can announce the date of this years Dementia Friendly Carol Service.

Where & When…

Wednesday 11th December from 3pm at St Pauls Church in Stonehouse.

This time of year is traditionally characterised by tinsel-decorated trees; mince pies; present-giving; a turkey dinner (or two) and of course carols.

This year you can once again delight in the sounds of a fabulous selection of sing along classics at this sensational Dementia Friendly Carol Service. You can listen to your favourite carols and hear some lovely readings from some very special guests.

Although everyone is welcome, it’s also perfect for people living with, or caring for those with Dementia. Singing carols at Christmas with those that you love, brings families and friends together. But for some with Dementia, the music makes them feel connected to a time period or a memory that they can associate with that song. This then creates a magic with every beautiful note.

To find out more you can email: transformingplymouthtogether.org.uk or call: 07710096210

If you are in Plymouth on the 11th, we can highly recommend this festive wonder. It really is the perfect opportunity to see Plymouth shine in both community and Christmas cheer.

Be A Polar Bear Explorer…

Posted on by Elinor Eaton

In case you hadn’t noticed the little fella sat in our Foyer; we have a very exciting announcement to make! We’re proud to be part of the Polar Bear Explorer Trail and carer of our very own cub!

You too can be involved too! Become a Polar Bear Explorer. Not only will you find new friends in these beautiful little life like Polar Bears; but also be in with a chance to win prizes!

Launched on the 25th of November, 20 polar bear cub sculptures were introduced to Plymouth! Hosted by NMA and What’s on Plymouth, during the days after the launch the Polar Bear Cubs were set free across Plymouth, throughout Sutton Harbour, The Barbican and Hoe, Millbay and Royal Willam Yard.

Find out facts…

Each cub will have a Bear Fact with them, telling us about the Arctic and the Oceans, how plastic is affecting their homes and how we can all help.

As a Polar Explorer, your task is to find each of the Polar Bear Cubs with their facts.

Don’t worry – you have until March 2020, the little guys and girls aren’t going anywhere anytime soon! Once they have made enough friends, shared enough facts they will then go home again, hopefully to a happier environment.

Be part of the fun…

You can download the trail brochure from the VisitPlymouth Website, or pick one up in our reception area. You simply write down the key word from each of the cubs’ Bear Facts.
Once you’ve found all 20 facts – complete the Explorer form. Add your details and make a pledge to help Polar Bears by reducing single-use plastics. This could be at home, at school, or in the workplace.

Here at the hotel we have already gone Plastic Free in Club Continental and our pledge will be to keep working at being greener with every business decision we make.

Once completed, deliver your completed Explorer form to one of the three Arctic Post Boxes. You can find one at the National Marine Aquarium, the Tourist Information Centre or Bistrot Pierre. Alternatively you can mail it to: Polar Bear Explorer, Plymouth Waterfront Partnership, Ballard House, West Hoe, Plymouth PL1 3BJ or enter online.

Good Luck! Don’t forget our little cub. He’s looking out onto Millbay Road waiting to be discovered and share his fact with you!

A Festive Feast, Carols & Company …

Posted on by Elinor Eaton

Good Tidings We Bring…

Very few people can say they have never felt lonely. Loneliness is by no means only a feeling felt by people who are getting older. Yet it’s certainly NOT an inevitable part of ageing. However, for some as they get older, they have less people around them who can lift their spirits and give them time.

As life blesses us with more fabulous years; so too comes with it difficult life events that many experience as they get older; such as bereavement, illness or reducing mobility. These can all be triggers that can cause isolation and so the feeling of loneliness can creep in.

Christmas is a time for many of us filled with family, joy and laughter. But for some Christmastime can heighten their feelings of loneliness.

Plymouth Live, together with Age UK Plymouth, will not only be raising awareness of loneliness and the feeling of isolation, but also bringing people together who would benefit from a good old Christmas get together!

On December 5, a special festive lunch will be held at the New Continental Hotel for…

We are thrilled to be part of this amazing Christmas lunch for 150 people and carers. We want to help make sure that older people in our community have a place to go, to celebrate the festive season this year.

Loneliness is a huge issue that affects people all year round. However we know that the festive season can be a particularly difficult time.  We are thrilled to be working with Plymouth Live, Age UK Plymouth and the many sponsors. Together we are offering a traditional Christmas to those who may not have had one otherwise. Complete of course with Christmas Crackers, Mince Pies, carols and fine company.

What A Week In Plymouth…

Posted on by Elinor Eaton

Ready To Explore..?

This week in Plymouth shows just how our city is evolving at a staggering pace; with the list of utterly brilliant things to see, be part of and do here growing so long, that it may be hard to tick them all off! What a conundrum to have!

From dynamic and eclectic shows at the Theatre Royal Plymouth to the Illuminate Festival, events and activities big and small fill the cities calendar and give YOU plenty to see and do!

There’s a cheeky, independent streak running through this city too. They say Plymouth has everything – and this week is proof we do! But with so many excellent restaurants, events, activities and shows, how do we choose what to do?

To help; here are our top picks of all things Plymouth over the next week:

Theatre Royal Plymouth 

There really is something for everyone scheduled this coming week at the Theatre Royal Plymouth.
 27-30 November
First up we have a fictional story co-produced by Theatre Royal Plymouth and Told By An Idiot. You can be certain that this hour and 35 minute performance will not only be sensational, but  hilarious, heart warming, gripping and inventive.
27-30 November
It will start to feel like Christmas as soon as you take your seat! Feel-good, funny and full of joy, this cracker of a musical was adapted for the stage by Debbie Isitt, the creator of the much-loved films. Age guidance is 5+ and really will be a treat for all.
29-30 November

100 years after she took her seat as the first female Member of Parliament, Theatre Royal Plymouth presents a playful new 30 minute drama by South West writer Shiona Morton uncovering the controversial and contradictory story of Our Nancy.

Catch one of four free flash performances of this sharp and witty insight into Plymouth’s trailblazing political history in the foyer at Theatre Royal Plymouth, steeped in shadow and undeniable truth.

 

Polar Bear Explorer 

We are very excited about this, not only because its great for ALL the family, but because we have our very own Polar Bear coming to the hotel to live with us until March!

George, the Polar Bear cub wants you to follow the Polar Bear Explorer trail this winter. Follow the trail for the chance to win some great prizes. Along the way, you’ll learn about how climate change is affecting his environment – and what you can do to help!

Head over to the Polar Bear Explorer micro-site for more information!

Illuminate Festival 2019

We re proud to be Illuminate Festival 2019 Plymouth’s Accommodation Sponsors.

Following on from last year’s fantastic success, Illuminate returns to Plymouth from Thursday 28th November to Sunday 1st December 2019 from 5.30pm – 10.00pm.

From 5:30pm each night, llluminate welcomes you to immerse yourself in stunning projection mapping, interactive pieces and playful light art installations at the historic Royal William Yard. New for 2019 audiences are also invited to discover additional installations at the Barbican and Mount Edgcumbe Country Park. Created by artists, tech designers, performers and children, the festival promises to deliver an inspiring immersive experience which will delight visitors of all ages.

Free event. 17:30 – 22:00
Festival centre – Royal William Yard
Additional installations – The Barbican and Mount Edgcumbe
www.illuminate-festival.co.uk

 

Lady Nancy Astor 

28th November

Visit the Timeline for the amazing celebration activities on Thursday 28th November. The unveiling of Lady Nancy Astor’s Statue on Plymouth Hoe.

The former Prime Minister will honour the first woman MP to take her seat in Parliament

Theresa May will unveil the bronze statue of Nancy Astor, the first woman MP to take her seat in Parliament, on Plymouth Hoe on Thursday.

It is fitting that the only living female former Prime Minister will have the honour of performing the unveiling, which will mark 100 years of women in Parliament.

There is so much more…

With late night shopping, the Christmas light switch on on the Barbican and amazing food offers throughout the city AND so much more. You can be sure of an amazing time in Plymouth.

Corporate Events; Looking Ahead…

Posted on by Elinor Eaton

2020; Our vision for the year ahead…

Every year, events shift and adapt depending on social, technological and economic trends. In the way they engage their audiences, and the lens through which they present and share their material.

As Plymouth’s largest independent hotel, our events team are passionate about having the right products to offer our corporate partners. They look closely at predicted trends; and use their vast knowledge and experience to decipher those they believe will take root.

Looking at trends and analysing data means that we are not only able to offer the right products, but the best service too. Our analysis doesn’t only benefit future bookings; it also allows us to optimise success rates for the here and now.

Many corporate events aim to sell, educate or inspire. Organisers require a venue that works with them to optimise results, producing the very best ROI’s.

Being generous with findings and moving with the times is essential; this article shares three trends that we envisage taking ‘root’ in 2020…

Staying Sustainable…

Next year’s Sustainability Summit 2020 will bring together industry leaders, policymakers, entrepreneurs and researchers from around the world to highlight the actions necessary to meet internationally agreed sustainability goals.

As yet delegates are not refusing to attend if there are paper handouts or literature on seats, but sustainability is a topic of debate and it’s getting louder.  Our hotel has a sustainability policy that empowers and enables our guests’ and our business partners to play an integral role in being greener, whilst not impacting on anyone’s experiences.

Going Digital…

In an age of connectivity, almost everyone on the planet is just one tap away from anything!

Like many cities, Plymouth’s digital scene is really gathering pace; more and more businesses are investing in innovative technology, transforming the way people interact. We see ‘Tech Experiences’ dominating the event landscape in 2020 more and more connectivity; global ‘live’ speakers and social media along with other digital platforms will continue to enhance and promote events.

Being Social…

Corporate events have always had a social aspect. Connecting and engaging with others offers real and purposeful outcomes; building partnerships not transactions.

We have seen a drive towards cross sector and community collaboration at events. We predict that this will increase and that there will be more social engagement and consultation style events in 2020, with drop-in style sessions, an increase in free inaugural advice workshops and open product and service Q&A’s.

New Continental Hotel; We Have It Covered…

Sustainability: Our sustainability policy is on our website. It not only tells you what we offer but has some great tips that we invite you to adopt in any venue you choose.

Digital: Offering Enterprise grade Wi-Fi throughout the hotel, access to some of the best tech and pro-active and engaged audiences on both social media and via our website, we can help you get better connected.

Social: Our five unique function rooms and break out spaces offer the perfect springboard to connect with the local community. With our city centre location, free parking and amazing coffee – we are the perfect choice for any event in Plymouth!

For more information: E:  events@newcontinental.co.uk T: 01752 276783 W: www.newcontinental.co.uk

Steve's Brasserie will be closed from the 20th December 2024, re-opening on the 6th January 2025 (Room Service and Bar Snacks will still be available)Click here for Club Continental's Christmas and New Year Opening Times